How Propricare Healthcare collects, uses, and protects personal information across Propricare Medical Centre and Propricare Women's Clinic. Last updated: July 2026.
Propricare Healthcare is the shared name under which Propricare Medical Centre and Propricare Women's Clinic operate in Harare, Zimbabwe. For the purposes of Zimbabwe's Data Protection Act, each practice acts as a data controller for the personal information collected through its own services and this website.
When you use this website, we may collect:
Details like "reason for visit" can reveal information about your health, which Zimbabwe's Data Protection Act treats as sensitive personal information. By submitting a booking or contact form, you consent to Propricare Healthcare collecting and processing that information for the purpose of managing your appointment or enquiry. You may decline to provide optional fields (such as reason for visit) and instead discuss this directly with reception.
We use the information you provide to:
We do not sell your personal information, and we do not use it for advertising or share it with third parties for their own marketing purposes.
We retain booking and contact records only for as long as necessary to provide our services, maintain adequate medical/administrative records, and meet legal or regulatory obligations, after which records are securely deleted or anonymised.
We apply reasonable technical and organisational safeguards to protect your information, including encrypted transmission (HTTPS), access-controlled admin systems, and password hashing for staff accounts. No system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.
This website does not use advertising or tracking cookies. A session cookie is used only to keep staff securely signed in to the admin dashboard, and is not used to track visitors to the public site.
Under Zimbabwe's Data Protection Act, you have the right to:
To exercise any of these rights, contact us using the details in section 11 below.
Clinical information shared with our doctors during consultations is additionally protected by the professional confidentiality obligations that apply to practitioners registered under the Health Professions Act [Chapter 27:19], separate from and in addition to this website's data handling.
Bookings for a minor should be made by a parent or legal guardian, who is responsible for the accuracy of the information provided and for providing consent on the minor's behalf.
Questions about this policy or your personal information can be sent to info@propricare.co.zw, or directly to the relevant practice using the details on our Contact page.
We may update this policy from time to time. Significant changes will be reflected by an updated "last updated" date at the top of this page.