FAQs

Frequently asked questions

Can't find your answer here? Message either practice directly on WhatsApp.

Appointments
Use the booking page, or message either practice directly on WhatsApp. You'll get a reference number and reception will confirm your exact time.
Often, yes β€” especially at the Medical Centre, which is open every day. Message reception on WhatsApp for the fastest answer on same-day availability.
Yes β€” contact the practice you booked with directly by WhatsApp or phone as early as possible.
Payments
We work with major Zimbabwean medical aid providers including CIMAS, First Mutual Health, PSMAS, Fidelity Life, Alliance Health and Cellmed Health. Confirm your specific plan with reception before your visit.
Cash and standard electronic payment methods are accepted at both practices β€” ask reception for current rates for your service.
Consultations & Opening Hours
Propricare Medical Centre is open every day, 10:00 AM – 9:00 PM. Propricare Women's Clinic is open Monday–Friday 8:00 AM–5:00 PM and Saturday 8:00 AM–1:00 PM, closed Sundays.
Routine consultations typically take 20–30 minutes; first antenatal visits and specialist consultations may take longer.
Women's Health & Pregnancy
As soon as you know you're pregnant β€” early booking lets us establish accurate dating and catch anything that needs early attention.
Yes, Propricare Women's Clinic provides high-risk pregnancy monitoring β€” speak to reception about your specific history when booking.
Yes, all family planning consultations are confidential, at both practices.
Travel Vaccinations & Laboratory Services
Ideally 4–6 weeks before travel, since some vaccines need time to take effect or require multiple doses.
The Medical Centre provides laboratory referrals; ask reception about which tests are available on-site versus via partner labs.
General Questions
Propricare Medical Centre and Propricare Women's Clinic currently operate with separate reception and records β€” mention any relevant history from the other practice when you book.
Our social channels are being set up β€” links will appear in the footer once live.
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